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The Skybell comes with a small round plate which does not matches the size for standard rectangular boxes. They do not provide an adapter for them.

I had to make my own since I tried to contact them via phone and also at their website by submitting a ticket. Nowhere in their website they address this issue.

Bottom line I took the time to make the adapter because I got it as a gift from my son and did not wanted to let him down, if not I would had return it since for the price they charge they should had considered designing and including a plate for this case. Bad engineering/product design and bad customer service.

Product or Service Mentioned: Skybell Doorbell.

Reason of review: Poor customer service.

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