Not resolved
1.1
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
0 comments

The Skybell comes with a small round plate which does not matches the size for standard rectangular boxes. They do not provide an adapter for them.

I had to make my own since I tried to contact them via phone and also at their website by submitting a ticket. Nowhere in their website they address this issue.

Bottom line I took the time to make the adapter because I got it as a gift from my son and did not wanted to let him down, if not I would had return it since for the price they charge they should had considered designing and including a plate for this case. Bad engineering/product design and bad customer service.

Product or Service Mentioned: Skybell Doorbell.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like